Modern Browsers including Chrome, Safari, Firefox and Edge. Internet Explorer is not considered a modern browser.

No, if you have a large user base it may be easier to “push the extension” to users via Active Directory, JAMF or a Javacode snippet inserted directly into the code of the application.

You can slide it up or down if it is blocking something. Guide authors can can also program each step of a guide to “hide the sidebar”, meaning only the tooltips will appear and not the whole flight deck.

The size and placement of tooltips can be customized. Text can be edited with a rich text editor. Contact LeapPoint if you have requests to further customize the color and look of the tooltips, Flight Deck, or JumpSeat Home.

JumpSeat works with any web-based application.

Yes, JumpSeat can host many applications at once. The pricing plan is based on number of applications hosted as well as number of users. Contact LeapPoint if you are interested in adding an additional application to your JumpSeat instance.

All code is scanned by Veracode for vulnerabilities before deployed to production. JumpSeat traffic is always encrypted over HTTPS. The only PII stored is what you choose to store. JumpSeat doesn’t capture any application data from the app it’s used on.

Wayfinder colors can be customized, as well as whether they are static or blinking.

Notification colors can also be changed, as well as the location (top or bottom of the page), and whether the notification is dismissed with a click, or on its own.